Our family gives this company a 5+ rating without hesitation. Our hot water tank went out the night before my Mother-In-Law’s viewing, around 8PM. There were up to 9 people that needed to shower before 9AM the next morning. There were no technicians available on that short of notice, so the manager took care of this himself! He was at our house to measure for a new tank early the next morning and we had water before 8AM. The customer service for this company was outstanding and we are grateful to them for their compassion during a very challenging time.
Excellent service, polite and knowledgeable service people. Fixed the problem promptly and left no mess. I would definitely recommend them to friends and family!
Great experience! Matt our plumber was very professional and friendly. Explainable all that needed to be done and everything was fixed. This was my first time using your company and will definitely be calling your company again when I need your services. I will ask for Matt each time. Thank you.
My morning began with dismay, huge plumbing issue, I immediately called early (maybe around 5am or 6ish?), and was quickly given a appointment. Jesse, came over around 9ish? He was completely friendly and professional. He went above and beyond to find the root of the problem; when I was in a panic and worried, he went out of his way to cheer me up along with explaining to me why and what was happening. I would highly recommend this location, and especially Jesse!
Fantastic service, arrived quickly and fixed a weeks worth of headaches in about twenty minutes. With the guarantee and the price they will always be my first call on issues I cannot handle.
Jesse the plumber who was sent. was excellent with communicating to me the problem . He was very professional and respectful. I would never have a problem with Jesse coming back to my house and do repairs for your company again. He defiantly went above and beyond to fix my issue . I would highly recommend Mr. Rooter. Free estimates saves you money. And that helps people in a area who don’t have a lot of means to get plumbing issues fixed. Jesse was on time. And went to three different stores in order to find a part to fix my issue. I enjoyed my experience with this company.
The technician that serviced our plugged sewer line corrected the problem in about one hour. He then explained why the blockage had happened, and what to look for in the future if the blockage was to happen again. This service was performed on a Saturday afternoon, and I was very pleased with the amount charged for this service. The technician that performed the serviced was friendly, efficient,and I was very pleased with his performance, and would highly recommend him to my family and friends.
The technician that came to my house was the nicest and most enjoyable EVER. He took charge of the situation and completed the job flawlessly. Then I received the bill and was overjoyed that it was less than $100. Take very good care of the young man that was here you wouldn't want him to someday be your competition. I'm VERY satified !! Thanks so much !
These guys were great. Had a sewer line backup a few years ago, and they were right out. Found out the clay pipe was clogged with tree roots. Allowed me to save money by digging the sewer line myself. Very polite and professional.
Scott Christian was a professional, extremely knowledgeable technician. Showed up, did a fantastic job but, was flexible and eager to please. He gave the same attention to my homes problems that he would have to his very own home. A valuable asset to your company.
