For almost half a century, the experts at Mr. Rooter Plumbing have worked hard to provide high quality, affordable services for home and business owners in Ohio Valley and surrounding communities. Our team is part of a vast network of plumbing companies across the United States and Canada, which requires our professionals to strive to meet the high standards set by our shared vision. Yet, since Mr. Rooter Plumbing of Ohio is independently owned and operated, we have developed strong relationships with those in our own community, and we understand the importance of maintaining the reputation we have built over the years. By always putting our customer’s needs first, we have proven that client satisfaction and consistent delivery of exceptional services is the key to lasting success.
Founded on Trust, Service & Quality work
The professionals at Mr. Rooter enjoy our work, and we believe in what we do. Though our service philosophy has made our plumbing famous, our staff also applies these values to every aspect of their lives, both professionally and personally.
Struggling with plumbing issues can be a major headache for property owners. We understand that urgent plumbing problems can be made worse if the customer care representative or plumbing professional is rude or unaccommodating. Our service philosophy is the core of our outstanding customer service, because we make sure that every call received instantly becomes a priority. Our certified plumbers are trained from the very first day, to treat the customer’s home as if it were their own. We also emphasize the importance of honesty and integrity, which is why our experienced plumbers will always provide fair and transparent pricing, so you’ll never have to worry about hidden costs or surprise fees.
Every member of our staff is tasked with upholding our code of values in their daily activities. We seek to incorporate respect, integrity, customer focus and joy in every task completed. We achieve these high standards by committing to the following principals:
Performing work responsibly, and always striving to go “above and beyond” customer expectations. Communicate clearly and with purpose. Speak openly with our clients, and to ask appropriate questions when clarification is needed. Avoid speaking negatively about anyone. Speak openly with our clients, and to ask appropriate questions when clarification is needed. Asking clarifying questions if we disagree or do not understand. Performing work responsibly, and always striving to go “above and beyond” customer expectations. Making only agreements we are willing, able and intend to keep. Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned. Looking to the system for correction and proposing all possible solutions if something is not working. Operating in a responsible manner: "Above " Making only agreements we are willing, able and intend to keep. Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned. Looking to the system for correction and proposing all possible solutions if something is not working. Asking clarifying questions if we disagree or do not understand. Never saying anything about anyone that we would not say to him or her. Making only agreements we are willing, able and intend to keep. Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned. Looking to the system for correction and proposing all possible solutions if something is not working. Operating in a responsible manner: "Above the line…" Communicating openly and with purpose Asking clarifying questions if we disagree or do not understand. Never saying anything about anyone that we would not say to him or her.
Arrive to appointments on time
Keep your home clean and free of debris by using shoe covers and mats
Provide a fair price before we begin a service
Consistently deliver reliable, high quality repairs
Stand behind our services by ensuring our clients are fully satisfied
Our certified plumbers have been offering plumbing repairs and installations for decades. Call us now to schedule quality plumbing services in Ohio Valley area.
Our team of licensed and insured plumbers will arrive on time, with all the tools and equipment needed to perform your inspection, repair, replacement or installation. We work hard to investigate the source of your plumbing problems, so that we can provide a proper diagnosis. We will work one on one to develop a solution and will immediately provide a fair price before the service begins. We endeavor to always deliver the highest quality repair and maintenance services, and stand by our work, so you can have the peace of mind you deserve. If you need a dependable plumber, call Mr. Rooter Plumbing of Ohio Valley today and find out how our experts can help you reach your goals. Our friendly staff is always available to address any questions or concerns, and we can also help you schedule a convenient appointment with a certified, licensed and insured plumber in Ohio Valley, Steubenville, Weirton and nearby cities.
Chris Smiley, took. the time too find out, what caused my dishwasher to flood my kitchen and basement. I am now able to tell my insurance company, how my kitchen, and basement became flooded. I will definitely call Mr. Rooter Plumbing again.
Mike was just great! He saw my need and appreciated my limited funds,and he did a job that I could afford. What a good guy. I hope I have no more plumbing problems (especially this winter) ,but if I do I'll let you know.
Scott Christian was a professional, extremely knowledgeable technician. Showed up, did a fantastic job but, was flexible and eager to please. He gave the same attention to my homes problems that he would have to his very own home. A valuable asset to your company.
These guys were great. Had a sewer line backup a few years ago, and they were right out. Found out the clay pipe was clogged with tree roots. Allowed me to save money by digging the sewer line myself. Very polite and professional.
The technician that came to my house was the nicest and most enjoyable EVER. He took charge of the situation and completed the job flawlessly. Then I received the bill and was overjoyed that it was less than $100. Take very good care of the young man that was here you wouldn't want him to someday be your competition. I'm VERY satified !! Thanks so much !
